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Keurig Coffee Maker Won’t Turn On: Troubleshooting, Tips and Fixes

Can’t get your Keurig to turn on? Our guide offers fixes to help get your machine up and running again

There are few worse ways to start your day than getting up and reaching for a pod to make that first cup of coffee, only to find that your Keurig coffee maker will not turn on. Understandably, most people in this situation might panic and assume that their machine is fully out of commission – but that may not be the case.

There are a few common, known problems that could be the cause for your Keurig coffee maker not turning on. Below are some simple solutions that you can try at home to resolve the issue, before moving on to more complicated issues that may require that you repair or replace your machine – though, hopefully, it won’t come to that.

Keurig won’t turn on: Possible causes

Let’s try to get your Keurig up and running again. Look over our list of potential issues that could be causing your machine to not turn on, and follow the instructions to hopefully fix the problem.

1. The Keurig isn’t plugged in correctly

This may sound obvious, but it’s worth checking the machine at the power source before you try out any other steps. If you’ve ensured your Keurig is plugged in correctly and it still doesn’t turn on, unplug the appliance for around five minutes before trying again. Still not working? There could be a problem with your outlet. Try plugging your Keurig into different outlets in different rooms in your home, which will allow you to rule out issues with a specific outlet or a problem with your breaker.

2. The Keurig needs to be reset

After an extended period of use, descale or cleaning cycle, your Keurig can suffer an electrical malfunction. Sometimes, these simple malfunctions can be fixed by resetting your machine.

To perform a soft reset, unplug your Keurig from the outlet and plug it back in. Then, press and hold the power button on your coffee maker for 30 seconds. After you’ve done this, attempt to turn on your coffee maker as normal.

Another method for resetting your Keurig is to remove the water reservoir and allow the device to sit unplugged for up to 30 minutes. While you’re waiting, you can check your water tank and its inlet for any blockages. If there’s an obstruction stopping your Keurig from accessing water, then it’s a likely reason that your Keurig has stopped working. Once the time has elapsed, plug your machine back in with the water tank still detached. If the issue has been solved, you should be prompted to reattach the water tank.

If neither of the above steps have worked, try consulting your Keurig’s user manual to see if there are any specific steps for performing a hard reset or a factory reset. These methods may vary greatly between different K Cup and Keurig 2.0 models, so consulting the user guide is the best way forward. If you don’t have your user manual, type “[Model name] support” in the search bar on the Keurig website, where you’ll find FAQs, cleaning tips and a PDF of your user care guide.

3. There’s a problem with the thermal fuses, control board or thermostat

A power surge or other electrical issue could mean that one of your appliance’s thermal fuses needs replacing. Similarly, if something has gone wrong with the device’s control board or thermostat, it won’t operate. If you have a degree of technical know-how, you could attempt to follow a video tutorial on how to diagnose such problems and replace the faulty components. However, we would recommend you leave these technical issues to the professionals to sort, and call a registered repair service or contact Keurig customer support.

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